For those who have purchased tickets on APACTIX, you can receive full refund through the following methods:
1) Payment by credit card (except SingPost transactions) – refund will be automatically credited to the same credit card used for the transaction. It will take 14 business days for credit card refund to be processed.
2) Payment by cash / NETS and SingPost transactions – customers are to proceed to the APACTix outlet at Kallang Wave Mall located in Singapore Sports Hub with their physical tickets and photo ID at the address below between 10 February 2020 to 23 February 2020 for cash refund:
1 Stadium Place, #01-K1/K2, Kallang Wave Mall, Singapore 397628
Refund hours are as follows: Monday – Saturday from 10am to 8pm; Sundays and Public Holidays from 12pm to 8pm
For enquiries, please call +65 3158 8588 or email to email@example.com.
Thank you for your kind understanding.